How You will Benefit


Some of the key reasons Proclaim provide a better customer experience include:

  • Cost savings with our early intervention model that prevents unnecessary escalation of claims and is proven to generate significant cost savings. (Have you ever been frustrated at claims that escalate that could have been resolved earlier?)
  • Cost savings on legal expenses – we rely less on lawyers and can provide commercial and strategic claim advice from our legally qualified account managers in the first instance. (Are you frustrated that seemingly simple matters are being referred to lawyers?)
  • Time savings – while we focus on executing our specialist services, you can focus on your core business. (Have you ever estimated the time you spend on claim issues?)
  • Brand protection – with faster and more expert response to customer complaints.
  • Control – Reporting that maintains control of your financial exposures. This leads to greater control over your insurance premiums.

Our most recent benchmarking exercise demonstrated significant cost savings from the Proclaim model against internal models – over $3000 per claim. If you have 5 claims this year, that is at least $15,000 in cost savings from moving to the Proclaim model.