On the Agenda – Claims Inflation
June 28, 2022
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Emerging headwinds On a recent visit to the London market, the key topic of concern was claims inflation and its impact on books of business.
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News & Insights
The Future of Claims Post-Covid: Part 2
May 3, 2022
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In the first part of this blog series we thought about how the future of claims still hinges on the people side of the business. While technology
The Future of Claims – Part 1
September 9, 2021
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Over the last 18 months the world has changed. While there are some who think we will all revert, I prefer to think that the
The Revolution is Coming (or is it?) Changes to regulation in Australia – Australian Financial Services License (“AFSL”) for claims management
May 24, 2021
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So we get it – as a result of some pretty poor conduct by insurers and claims representatives over time, we are falling into line
Claims to the forefront for larger corporates with insurance renewals
May 7, 2021
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Is it fair to say that in a hard market claims costs are a big driver of premium and in a soft market are not
What is data driven?
September 16, 2020
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We think it’s where your business model comprehends the importance and value of data, and as a result you take extra steps to ensure data
Regulation of Claims Handlers – Important Points to Consider
February 24, 2020
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Proclaim’s Managing Director, Jon Broome, attended a working lunch at Hall and Wilcox on the new – proposed – licensing regime for claims handling. It
Implementing recommendation 4.8 of the Royal Commission
December 20, 2019
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We understand that the sins of a few can taint the good deeds of the majority. As a claims manager working for the world’s key
Lloyd’s – A Very Digital Future
October 18, 2019
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Lloyd’s vision for the immediate future is contained in its 145 page blueprint, released last week. It’s as much a futurist’s guide to where insurance