Our People

Growth & Development. Cultivate talent.

At Proclaim growth is a core value. Both growth in our business, which affords greater opportunities to our team to lead and develop, and growth in our people. Every Proclaimer has a development plan as an OKR (objective and key results) that is reviewed fortnightly at scheduled check ins with a manager.

We are currently running both an emerging leaders programme and a  mentoring programme to fast track our teams growth. In addition, we have regular scheduled company wide training across a range of subjects, all aimed at helping you succeed in your role. 

Jamie Clark

Jamie Clark

Account Manager - Corporate

Emma Kuruvilla

Emma Kuruvilla

Manager – Property

Justin Harty

Justin Harty

Operations Director

Barbara Pradeaux

Barbora Pradeaux

Senior Account Manager, Property

Samah Ali

Samah Ali

Claim Payment Coordinator

Henry Prihanto

Henry Prihanto Nugroho

Account Manager - Property

Chinmay Modi

Chinmay Modi

Client Reporting Coordinator

Marianne Emerson

Marianne Emerson

National Manager- Corporate

Kelvin Hui

Kelvin Hui

Technical Specialist – Professional Risks

Jacqui Steffen

Jacqui Steffen

Manager, Professional Risks

Sharon Naidu

Sharon Naidu

Account Manager - Liability

Petrina Creighton

Petrina Creighton

Senior Accountant

Cecilia L

Cecilia Li

Graduate – Professional Risks

Richard Wilson

Richard Wilson

Account Manager - Insurance Liability

Eden Smith

Team Leader – Corporate

Anthea Stavros

Anthea Stavris

Senior Account Manager - Corporate

Lucy Settle

Lucy Settle

Senior Account Manager - Property

Nidhil Shah

Nidhi Shah

Client Services Manager

Samuel Walker

Samuel Walker

Account Manager - Property

Brett Riley

Account Manager, Property

Jo Carrazzo

Jo Carrazzo

Chief Financial Officer

Ayesha Omer

Ayesha Omer

Account Manager – Corporate

Jon Broome

Jon Broome

Founder and Managing Director of Proclaim

Lyra Ang - Team Leader, Professional Risks

Lyra Ang

Team Leader, Professional Risks

Lou Slade

Lou Slade

Senior Claims Administration Coordinator

Debbie Appeldorff

Customer Care Call Co-ordinator

Jess Hopkins

Jess Hopkins

Office Administration Assistant

Ruth O'Mahony

Ruth O’Mahony

Account Manager - Property

Helen

Helen

Client Reporting Analyst

Leena

Leena Mudaliar

Accountant

Kate Ellis

Kate Ellis

Manager - Accident and Health

Sasha Fowler

Sasha Fowler

Team Leader - Insurance Liability

Manali Gandhi

Manali Gandhi

Client Administration Coordinator

Richard Thomas

Richard Thomas

National Manager- Insurance

Tamara Carlisle

Tamara Carlisle

Graduate, Professional Risk

Maria Rosman

Maria Rosman

Senior Liability Consultant

Gillian Wu

Viktoria Magdalinos

Liability Graduate - Corporate

Gillian Wu

Annette Clover

Account Manager – Professional Risk

Gillian Wu

Gillian Wu

Graduate - Insurance Liability

Gillian Wu

Aneil Pancha

Account Manager – Corporate

Training programs

Mentoring

“Having a mentor has really provided me with an opportunity to understand situations from a more experienced perspective.”

Brett

As someone new to the insurance side of the finance industry, the mentorship program gave me the opportunity to gain a deeper understanding of all aspects of the claim management process and the full lifecycle of a claim. More than that, David has been a terrific influence and been able to provide invaluable feedback and advice for my career. I will treasure the life experiences and lessons learnt through this programme

Josh

“My experience as a mentee is that my mentor has been enthusiastic and able to share similar experiences, knowledge and expertise together with regular catch ups so that I can build professional networks, improve communication skills, learn new ways of thinking and ultimately advance in my career path with Proclaim.”

Annette

Emerging Leaders Programme

The Emerging Leaders programme has been a great opportunity for me to discover my strengths and weaknesses are as a new leader and be able to work on both improving and enhancing these skills. It was been a great eye opener as to what type of leader I want to be led by, as well as what type of leader I wish to become.

Eden

The programme has provided me with a greater understanding of how important it is that your people feel valued, heard and empowered to do their best work. It has equipped me with a greater awareness of myself, what I can offer and to see leadership as a privilege and opportunity through which I can help others. It has given me a real appreciation of the values-driven culture centred on empathy that Proclaim is all about.

Lyra

Do Good

We exist to go beyond and make a difference.

Imbued in our purpose is to do good….and that is not only in the customer experience, but in the wellbeing and development of our people too, and the way we interact and work within our community.

We have been sponsoring Gertrude Contemporary for 20 years, one of Australia’s cutting edge artistic programmes, providing much needed studio and exhibition space for some of Australia’s leading emerging artists. Like Proclaim, Gertrude is a small company in a large industry succeeding in doing something a little bit different.

Proclaim has also been a sponsor of Cabrini’s Lets beat bowel cancer campaign for 15 years, providing much needed support for research into bowel cancer.

We also have a Corporate Social Responsibility committee ensuring we stay true to our purpose, and support a volunteering programme  and various other social justice initiatives.    Volunteering with organisations like Mirabel and Sacred Heart allow us to give something back and gain some  perspective at the same time.   

Flexibility

We have always aimed to provide workplace flexibility for our team. Covid has formalised that into a new working model where we aim to create the office of the future. Our model strives to find the best  way to work  – collaboration in a great workspace while you are in the office, and task based work from home. Most of our team will be encouraged to adopt a 3 day in office and 2 days at home model, but this will vary by role and experience…we aren’t punching the clock anymore!    While we remain a collaborative company and committed to an office we are equally committed to flexibility and work life balance.   

Alumni, Boomerangs

We grow people and help them develop their strengths. While we like to keep everyone,  some of our people get great opportunities outside Proclaim. Some return as well. During the Covid period, we have had 7 people return – ‘boomerangs ‘as we call them. We love to stay in touch with past Proclaimers, and our boomerangs say a lot about our culture. It’s why we embrace alumnis.  If you worked at Proclaim and want to join our alumni programme, please contact us.