WE HAVE A GREAT OPPORTUNITY TO MAKE A DIFFERENCE IN PEOPLES LIVES.
Purpose
Our purpose is to ‘go beyond’ – which is more than just superior service – it is meant to embody an attitude where we want to do more, innovate to find better solutions and engage with customers to ensure they are getting the best possible experience. Going beyond is constantly referenced in rewards for great performance, in our objectives and aspirations, and in the work we do – which often helps people to get back up and running after an accident or adverse event. We are constantly linking behaviours to our purpose and values.
“Then he almost fell flat on his face on the floor
When I picked up the chalk and drew one letter more!
A letter he never had dreamed of before!
And I said, “You can stop if you want with the Z
Because most people stop with the Z
But not me! “
Dr. Seuss – ON BEYOND ZEBRA
Values
- Innovative solutions – creativity in solutions for our clients. Inspired by our environment, we look, think and act differently
- Challenging the process – bucking convention, leading by embracing change and delivering value
- Excellence – leveraging our expertise and experience to deliver superior results
- Trust – to deliver on our promises
- Grow – listening and learning
- Fun – we are not your average claim manager – in look or feel – and we promise the experience of working with us will be rewarding and fun