Proclaim is the leading claims management specialist in Australia across liability and property classes for Lloyd’s of London. Our model combines high levels of expertise – all our liability specialists are legally qualified – together with claims models tailored to each portfolio or line of business. For emerging classes of business like cyber, this means creating a model that promotes service, rapid response and guidance on assistance avenues so that your policyholders contain downtime and costs.

Proclaim has a simple claim business model that has highly effective application to the Cyber sector.

Features of our services:

  • Local claim team on ground and in time zone geared to rapid response
  • Immediate triage of all notifications to confirm policy response
  • Rapid investigation and assessment
  • Provide fast coverage response
  • Expertise at the desk and at fingertips with partner organisations
  • Cross-disciplinary expert adept at managing claims across first party and third party lines of business
  • Treasury function so claims can be paid quickly
  • Reporting compliant with Lloyd’s Bordereaux Version 5

Benefits of our services:

  • Crisis management including public relations guidance
  • Remediation planning
  • Evidentiary support – full documentation of all steps taken
  • CyberScout also provide front end risk and prevention planning services as part of their partnership with claims and underwriting